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Frequently Asked Questions

Do you have a question? You may be able to find the answer here on the page, where we have gathered all the most frequently asked questions at YARNBOOK.

General

You can easily create a membership, and if you sign up on a monthly basis, the first 30 days are even free! Our most popular option is our annual subscription. Here you get a full 2 months free. You can read more about our memberships here.

Explore (Basic) – 49 DKK/month or 479 DKK/year.
Get free access to patterns, personal pinboards, member benefits. Option to purchase Wool Coins.

Immerse Yourself (Exclusive) – 69 DKK/month or 649 DKK/year.
Everything from our Basic membership Explore  + 15% discount on yarn and yarn kits, free shipping, 1 free Wool Coin for printing every month.

Yes, at YARNBOOK you can also buy yarn and yarn kits. As an Exclusive member for only 69 DKK/month, you even get 15% off our carefully curated yarn kits and, of course, free shipping.

Since YARNBOOK offers digital content, there is unfortunately no right of withdrawal. However, we hope you will be happy with your subscription at YARNBOOK, and if not, we would very much like to hear what we can do better. You can contact us at kontakt@yarnbook.com.

Yes, you can also pay with MobilePay.

You can easily unsubscribe from the newsletter by clicking unsubscribe at the bottom of any newsletter.

Are you a blogger, influencer, or do you work professionally with knitting, crochet, or similar? Then you can become part of our affiliate program. Write to us at kontakt@yarnbook.com, if you would like to learn more.

Yes, it is not a requirement that you receive newsletters from us when you are a member – it is purely an offer. However, we reserve the right to always send you emails regarding your membership.

Not yet, but it is on the way. Until then, you can access Yarnbook.dk on all your devices and easily view the patterns wherever you are.

At YARNBOOK, we handpick and select all our designers. We are always looking for new, inspiring, and unique designs. If you would like to learn more about our terms, you can send us an email at kontakt@yarnbook.com

We can always be contacted at kontakt@yarnbook.dk, if you have questions and/or feedback.

Using the website

Yes. We believe it makes good sense that you can see what you are getting access to before you sign up. Therefore, you can browse through our selection of patterns here.

To print patterns on YARNBOOK, you use Wool Coins. Read more here.

  • 1 Wool Coin = 1 print.

As an Exclusive member (premium), you automatically receive 1 Wool Coin every month via your subscription – and you can always purchase more if you need them.

As a Basic member, you do not have monthly Wool Coins included, but you can still buy Wool Coins at any time.

Read more about Wool Coins here. 

  • 1 Wool Coin: 25 DKK.

  • 5 Wool Coins: 125 DKK.

  • 10 Wool Coins: 200 DKK (save 20%)

When you are a member and logged in to your YARNBOOK profile, you can access all patterns. You can choose whether you want to view a pattern or start a project. We regularly send out newsletters about what’s new on the platform.

Unfortunately, it is not possible to use the platform without internet access. However, we would very much like to offer this solution in the future. You can, however, purchase a print so that you can bring the patterns with you, for example when traveling.

Yes. However, the majority of our patterns are in Danish. We are working on gradually getting all patterns translated so that they will at least be available in both Danish and English in the near future.

You have the option to save all your favorite patterns to your own personal pinboards. This gives you a cozy and practical overview that makes it easy to return and start exactly the project you feel like.

As a member, you subscribe to access a library of digital patterns. When you cancel your subscription, it will remain active for the rest of the period you have already paid for. Without a valid membership, you will not be able to access the patterns, your pinboards, or other content.

We are always looking for new designers for our universe. If there is a specific designer you are looking for who is not on our site, we would love to hear about them. You can send us an email at kontakt@yarnbook.com

Unfortunately, it is against our rules to take screenshots or otherwise “save” the patterns without additional payment. As a member of YARNBOOK, you are essentially renting access to a large selection of patterns that can be accessed from phone, tablet, and PC. We have chosen this digital strategy to support the environment and the designers’ hard work in developing patterns.

To support our designers, we now offer Wool Coins that can be purchased to print the patterns.

Membership

Yes, as a member you get unlimited access to all patterns on the website.

As a Basic member, you get access to all our content. This means hundreds of knitting and crochet patterns from a wide selection of handpicked designers from Denmark and abroad. You can find the selection of patterns here, and the selection of our talented designers here . As an Exclusive member, you also get access to, for example, free shipping, 15% off yarn and yarn kits, 1 Wool Coin every month, and more.  Read more about the packages here.

No, unfortunately it is not possible or allowed to share a subscription between multiple people.

There is no binding period on our subscriptions. The subscription is paid automatically as long as you have an active subscription. If you choose to stop your subscription, it will be canceled immediately, and you will still have access for the period you have already paid for. It is not possible to get a refund for the remaining period.

When you are logged in to your profile on Yarnbook.com, click on “My Account,” then “Membership,” and then “Cancel Membership.” You can always cancel your subscription right up until the system’s billing time.

Yes, it is. You just need to go to “My Account,” then click “Membership,” and then “Reactivate.”

As a member, you subscribe to access a library of digital patterns. When you cancel your subscription, it will remain active for the rest of the period you have already paid for. Without a valid membership, you will not be able to access the patterns, your pinboards, or other content.

No, you do not need to be a member to buy yarn at YARNBOOK. Everyone can shop without a membership. If you want a temporary 15% discount on our yarn kits and free shipping, you may benefit from becoming an Exclusive member for only 69 DKK/month.

If you are already logged in and remember your current password, you can change it under “Change password”.

If you cannot remember your password, you can request a reset link under “Lost your password?” (This requires that you are logged out)

No, unfortunately it is not possible or allowed to share a subscription between multiple people.

There is no binding period on our subscriptions. The subscription is paid automatically as long as you have an active subscription. If you choose to stop your subscription, it will be canceled immediately, and you will still have access for the period you have already paid for. It is not possible to get a refund for the remaining period.

When you are logged in to your profile on Yarnbook.com, click on “My Account,” then “Membership,” and then “Cancel Membership.” You can always cancel your subscription right up until the system’s billing time.

Yes, it is. You just need to go to “My Account,” then click “Membership,” and then “Reactivate.”

No, you do not need to be a member to buy yarn at YARNBOOK. Everyone can shop without a membership. If you want a temporary 15% discount on our yarn kits and free shipping, you may benefit from becoming an Exclusive member for only 69 DKK/month.

Yes! When you recommend YARNBOOK to a friend who signs up for a subscription, you receive a small thank-you from us:

  • You get 1 month of free premium if your friend chooses a monthly subscription

  • You get 3 months of free premium if your friend chooses an annual subscription

After you have referred a friend, simply send us an email at kontakt@yarnbook.com and tell us who you referred – and we will make sure your free month(s) are added.

Data and privacy

We only store the information that is absolutely necessary to manage your membership and provide you with the best experience at YARNBOOK.

Read more about data processing in our Privacy Policy.

If you wish to cancel your subscription and at the same time have all your data removed, please send us an email at kontakt@yarnbook.com.

Didn’t find the answer to your question?

Then feel free to contact us at kontakt@yarnbook.com, and we will do our best to help you.